Redesigning the Holocaust Education Resource Council website to enhance the user experience and increase stakeholder engagement on the organization’s primary communications channel

Services Provided

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Action Plan

  • Partner with the Holocaust Education Resource Council (HERC) to identify key goals, including increasing donations and event attendees, streamlining site navigation, and making educational resources more accessible
  • Conduct a full website audit to assess content and site structure
  • Develop a new website narrative centered on Holocaust media and storytelling to drive understanding and support
  • Tailor site content to reach three key audiences: educators, supporters, and media, ensuring that each group can easily find relevant resources and take action

Results

  • Launched a refreshed website, including the new narrative focused on Holocaust storytelling as a tool for empathy-building and action
  • Tailored content pathways on the website for educators, supporters, and media, helping each audience quickly find relevant materials and take meaningful action.
  • The redesigned site launched ahead of HERC’s Annual Dinner, helping draw a  record-breaking attendance of 300 individuals and 74 sponsors supporting their mission

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